September 24th, 2008
At&t laptop connect card connects you to the internet anywhere
by: Sarah

At&t has put out a couple “I found the internet” commercials towards their campaign to bring notice to their laptop connect card.  It’s not that they are funny, but they have a certain quirk to them that gets your attention, i.e. the yeti in the background.  I wonder if he can find the internet in the Amazon jungles, hmm…

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Info: Posted September 24th, 2008  in Advertising and Marketing, Audio Visual, Commercials, Internet, Laptops, Mobility, Science and Technology, The Internet, Video
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One Response to “At&t laptop connect card connects you to the internet anywhere”
  1. #1 POSTED BY Mike Doll, Oct 21st, 2008 11:12 pm

    Minimum access for a Premium price of $60.00. The Paper work that was shipped with the unit said nothing about a five gig download minimum. If you actually use the web you know that that aint much. I went through it in two weeks without much effort. I found out about the minimum 5 gig when I received a phone call from ATT and was informed that I had exceeded the limit and was going to be charged and additional $167.00 and that my service would be put on hold until the beginning of the next billing cycle. Sorry, they said, just policy. If they did not suspend the account I could end up owing as much a $1,000 by the end of the current billing cycle because they were now charging for every bit of download time.

    I got their card because I am in the hospital with two broken legs and it seemed like the ideal solution to help me get back to work from my hospital bed. It actually turned out to be the worst of avaiable options.

    Needless to say I called the customer service number required to arrange the return of the card. After 2 hours, 8 transfers with average hold times of 10 - 20 minutes for each transfer I was able to get a return label sent to me.

    At home I have a comcast cable connection that costs $30.00 a month half of ATTs $60.00, with no minimums, extra charges, or limitations. The ATT connect is a minumum service for a premium price with the added extra bonus of providing the worst customer service support I have ever witnessed anywhere, ever. I highly recommend that this is the worst option for internet connection that anyone could make.

    Finally the commercials are completely misleading. It is not an anywhere card, it is an anywhere that cell phone coverage two bars or greater is available. Certanly not the North pole of an uninhabited island, or anywhere else the commercials indicate.

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